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Privacy Policy

Last Updated: 05/05/2025

At Home Fiber Internet, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit homefiberinternet.com (the “Site”) or use our services. By accessing the Site, you agree to this policy.

1. Information We Collect

We collect the following personal information (“Personal Information”) when you interact with our Site or services:

A. Identifiers

  • Name, email, phone number, postal address

  • IP address, device information, browser type

B. Commercial Information

  • Service inquiries, order history

  • Payment details (processed securely via third-party providers)

C. Internet Activity

  • Cookies, browsing behavior (see Section 4)

  • Interactions with ads or promotions

D. Sensitive Information

  • Account credentials (for customer portals)

  • Payment card details (encrypted; never stored on our servers)

We do NOT collect: Social Security numbers, health data, or precise geolocation without consent.

2. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our fiber internet services.

  • Process orders and deliver equipment.

  • Communicate service updates, offers, or surveys.

  • Prevent fraud and enhance cybersecurity.

  • Comply with legal obligations.

3. Sharing & Disclosure

We may share your information with:

  • Service Providers: Installers, payment processors, or customer support tools.

  • Partners: ISPs or telecom providers for service fulfillment.

  • Legal Authorities: If required by law (e.g., subpoenas).

We do NOT sell your personal data to third-party advertisers.

4. Cookies & Tracking

We use:

  • Essential Cookies: For site functionality (e.g., login sessions).

  • Analytics Cookies: To improve user experience (opt-out via browser settings).

  • Advertising Cookies: For personalized ads (managed via AdChoices).

5. Your Rights

Depending on your location, you may:

  • Access/Delete your data.

  • Opt Out of marketing emails (via unsubscribe link).

  • Limit sensitive data use (contact us at privacy@homefiberinternet.com).

6. Data Security

We implement:

  • SSL encryption for all data transfers.

  • Regular audits of our security practices.

  • Strict access controls for employee training.

7. Changes to This Policy

Updates will be posted here. Continued Site use constitutes acceptance.

8. Contact Us

For questions or to exercise your rights: